This book is the life story of Professor George Dillman, 10th Degree Black Belt and Black Belt Magazine Hall of Fame Instructor of the Year
Prometheus: The George Dillman Story
You may return most new, unopened items within 30 days of delivery for a full refund. We will also pay any return shipping if the return is a result of our error (you received a defective or incorrect item, etc).
You should expect to receive your refund within 4 weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly.
This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please contact us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Domestic Shipping Policy
Shipment processing time:
All orders are processed within one to two business days. We cannot guarantee shipments or deliveries will occur on weekends or holidays. If our company is experiencing a high volume of orders, you should expect potential delays.
Shipping rates and delivery estimates:
We ship via USPS. Shipping charges for your order will be calculated and displayed at checkout.
Shipment confirmation and order tracking:
A shipping confirmation email with your USPS tracking number will be issued when your items have shipped.
Customs, duties, and taxes:
Penacook School Martial Arts is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Penacook School Martial Arts is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.